Managing Performance - a Manager's Guide

Type of service:

Learning & development; often delivered in combination with professional actors to enable skills practice


Best suited to face-to-face training

Who should attend?

Any employee with people management responsibility


To set out the employer's expectations of a manager feeding back about performance to a member of their team; to clarify the legal framework; to develop confidence to deal effectively with typical reactions to feedback about performance; and to provide a model to prepare for then have conversations about performance

Contact me to discuss your particular requirements

Selwyn was excellent and I really liked his informal yet professional delivery style.

What return can you expect on your investment?

  • Enhanced confidence to tackle conversations about performance early based on easy to follow models to prepare for and structure these conversations
  • More effective, early conversations about performance issues when these are more likely to have the desired impact
  • Time saved by avoiding formal, more contentious procedures which are less likely to succeed