Investigating and Handling Complex Grievances

Type of service:

Learning & development


Suitable for face-to-face training or remote delivery e.g. by video conference or Google Hangout

Who should attend?

Managers and HR professionals who carry out investigations in to grievances or guide others to do this


To explain a twelve step process to handling grievances with reference to template documents; to develop existing knowledge of investigating grievances by exploring good practice and more complex aspects such as whistleblowing allegations

Contact me to discuss your particular requirements

I found [Selwyn] was very engaging and he pitched the content at the right level given his audience had varying levels of experience in this field.

What return can you expect on your investment?

  • A twelve step process to use in practice to handle grievances including template documents
  • Early recognition of high risk issues to enable better management of these risks
  • More time efficient grievance investigations

Associated services:

Carrying out investigations & report writing [consultancy service]