Handling Difficult Conversations Well
Type of service:
Learning & development; often delivered in combination with professional actors to enable skills practice
Best suited to face-to-face training
Who should attend?
Any employee with people management responsibility
To enable more effective, timely conversations about workplace concerns; typically these relate to performance and attitude to work but the content is tailored to the relevant issues at your workplace.
Contact me to discuss your particular requirements.
Excellent mix of discussion and activities. Great live examples.
What return can you expect on your investment?
- Enhanced confidence to tackle difficult conversations early based on easy to follow models to prepare for and structure these conversations
- More effective, early conversations about difficult issues when these are more likely to have the desired impact
- Time saved by avoiding formal, more contentious procedures which are less likely to succeed